Responsible Gambling

At Legionbet, we believe that entertainment should always remain a positive experience. Gambling is meant to be a form of leisure, not a way to make money or solve financial problems. We are deeply committed to ensuring that our platform remains a safe, fair, and transparent environment for all our players in the United Kingdom.

Protecting our players, especially those who may be vulnerable, is at the heart of everything we do. We operate in full compliance with the standards set by the United Kingdom Gambling Commission (UKGC) to ensure that we uphold the highest levels of social responsibility.

Our Commitment to You

We recognize that for the vast majority of our players, gambling is an enjoyable hobby. However, we are also acutely aware that for a small number of individuals, gambling can become a source of stress, anxiety, or financial harm. We take our duty of care seriously and provide the tools and resources you need to stay in control.

If you ever feel that your gambling is becoming a cause for concern, we encourage you to pause, reassess, and reach out for support. You are never alone in this, and help is readily available.

Identifying Problematic Gambling

Recognizing the signs of problem gambling is the first step toward reclaiming control. It is important to be honest with yourself about your habits. Ask yourself:

  • Do you gamble to escape from real-life problems or feelings of depression, anxiety, or stress?
  • Have you ever lied to others about how much time or money you spend on gambling?
  • Do you find yourself chasing losses, hoping to win back money you have lost?
  • Does gambling interfere with your work, education, or time spent with family and friends?
  • Have you felt the need to gamble with larger amounts of money to achieve the same level of excitement?
  • Are you borrowing money or selling possessions to fund your gambling activity?

If you answered yes to any of these questions, it may be time to seek help. Please know that there is no shame in asking for assistance; many others have been where you are and have successfully regained balance in their lives.

Tools to Keep You in Control

We provide a range of player-led tools directly through your account dashboard. These are designed to help you set boundaries and monitor your activity effectively.

Deposit Limits

Setting a deposit limit is a proactive way to manage your budget. You can choose to set daily, weekly, or monthly limits on how much you can deposit into your account. We strongly encourage all players to set these limits upon registration or shortly after. You can adjust these limits at any time via your account settings; however, please note that requests to decrease limits are immediate, while increases may be subject to a cooling-off period to give you time to reconsider.

Session Time Limits (Reality Checks)

It is easy to lose track of time when you are focused on a game. Our "Reality Check" tool provides you with pop-up notifications at set intervals (e.g, every 30 or 60 minutes) to inform you how long you have been playing. This gives you a natural point to stop, reflect on your session, and decide whether to continue or take a break.

Cooling-Off Period

If you feel that you need a short break from our platform, you can initiate a cooling-off period. This allows you to restrict access to your account for a period ranging from 24 hours up to six weeks. During this time, your account will be inaccessible, and you will not receive any promotional or marketing communications from us.

Self-Exclusion

For those who feel that they need a more significant step to stop gambling entirely, we offer a comprehensive self-exclusion service. Self-exclusion is a formal process where we close your account and prevent you from accessing our services for a set duration, typically starting from six months up to several years.

During this time, we will take all reasonable steps to ensure you do not receive marketing materials and that your account remains closed. We also recommend that you use the national multi-operator self-exclusion scheme, which allows you to exclude yourself from all UK-licensed gambling operators simultaneously, providing an extra layer of protection.

Protecting Minors

At Legionbet, we operate under strict age-verification procedures to ensure that no one under the age of 18 can access our services. We use advanced identity checks to confirm the age and identity of every user.

If you share a computer or mobile device with individuals who are under the age of 18, we strongly recommend that you install parental control software, such as filtering programs that can prevent minors from accessing gambling-related websites and content.

Seeking Professional Help

If you or someone you know is struggling with gambling, please reach out to one of the following professional support services dedicated to providing confidential, free, and expert advice.

National Gambling Helpline

The National Gambling Helpline offers confidential support 24 hours a day, 7 days a week. You can speak with trained advisers who can offer guidance, emotional support, and information on local treatment services.

  • Phone: 0808 8020 133.
  • Available: 24/7, free of charge.

GamCare is the leading provider of information, advice, and support for anyone affected by gambling harms. They offer a range of services, including one-to-one counseling, group therapy, and an active online community where you can connect with others who share similar experiences.

  • Website: Visit the GamCare website to use their live chat or access their "MyGamCare" self-assessment tool.

Gambling Support Organisations

In addition to the national helpline, there are several other resources available to help you manage your relationship with gambling:

  • National Health Service (NHS): The NHS provides information on identifying the signs of addiction and finding local support clinics in your area.
  • Gambling Therapy: This is a global service that provides support via an app and live chat for those who may prefer a more digital approach to seeking help.

Financial Management

Gambling should never be a method for paying bills or resolving debt. If you are experiencing financial distress as a result of gambling, we recommend seeking advice from organizations such as Citizens Advice or debt charities like StepChange, which offer professional guidance on managing personal finances and resolving debt-related issues.

Final Thoughts

At Legionbet, your well-being is our priority. We are constantly reviewing our practices to ensure we offer the best possible protection for our community. Please use the tools we have provided, stay mindful of your habits, and never hesitate to reach out if you need support. Gambling is meant to be a fun and engaging activity; let's work together to ensure it stays that way.